920.733.1717
Current Status

Current Status

On June 1, 2020, Fox Valley Humane Association will begin Phase 1 of our reopening plan.

For your safety and the safety of our staff the following restrictions must be followed:

  • The amount of people into the building will be limited as the shelter follows CDC guidelines. This number will include staff, volunteers, students and visitors.
  • Face masks will be required to be worn in the facility.
  • All visitors must be at least 18 years old until further notice.
  • Social distancing guidelines per CDC recommendations will be required. All visitors must keep a 6-foot distance from each other while inside the shelter.
  • Washing/sanitizing hands will be required upon entering the building for every person who comes into the facility.
  • Guests to FVHA must not be exhibiting any signs or symptoms of the COVID-19 virus
  • FVHA Staff reserves the right to deny a guest(s) access to the facility if signs or symptoms of COVID-19 are observed

We appreciate your understanding and patience as we maneuver through this difficult health situation

Surrender of Pets: Pet surrenders will be done Monday – Friday by appointment only. Please call 920-733-1717 option 0 to leave a message and a staff member will return your call as soon as is possible
Stray Animals will continue to be accepted. If you find a stray animal please call your local law enforcement agency, Constable or Animal Control Officer for pickup and transport to the Fox Valley Humane Association. If these options are not available you can bring the animal to us. Our Intake Department will be operating Monday – from 9:00 am and 5:00 pm and Saturday from 9:00 am – 3:00 pm.

The support we have received from our community over the last few months has been life-changing for many of the animals under our care, as we have had SO many families become a part of our Foster Program. We thank each and every one of you for opening your homes to these animals in need, and appreciate all who have offered to help us!

Caring For Owned Pets During COVID-19

  • Please make sure pets are wearing a collar with an accurate ID tag and ensure their microchip registration is up to date, including your emergency contact(s)
  • Have up to 2 months of food, litter, medication and other supplies on hand, as well as a crate or carrier should moving your pet become necessary
  • Document your animal’s medications, veterinarian and other relevant information should anyone else need to take over their care
  • Identify a trusted family member, friend, neighbor or pet sitter who can care for your pet if you become ill or are hospitalized

By creating a preparedness plan ahead of time for the unlikely event it becomes necessary to put into motion, community members can do their part to ensure DCHS and other area animal service resources do not become overwhelmed and spare your pet from unnecessary stress.

Questions we will ask if you must surrender a pet:

  • Have you traveled to an area where coronavirus is spreading within the past 14 days. This includes both international travel to Level 2 and 3 countries with widespread illness and domestic travel to states with community transmission. The CDC updates this information daily.
  • Have you had direct contact with anyone who has been confirmed to have COVID-19 or visited a high risk area within the past 14 days.
  • Do you have a higher risk of serious illness from COVID-19. (This includes older people and people of all ages with severe underlying health conditions).
  • Do you feel sick, do you have a fever, cough and/or difficulty breathing or have you had any flu-like symptoms within the past 14 days.

Further Resources

Outagamie County Public Health: www.outagamie.org/government/health-human-services/public-health

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

WHO: https://www.who.int/emergencies/diseases/novel-coronavirus-2019