920.733.1717
Surrenders, Reclaims, and Strays

Surrenders, Reclaims, and Strays

Surrendering Your Pet

Giving up an animal is a serious decision. If you are considering surrendering your pet, please read our retention and re-homing packet first. It includes many resources to help you keep your pet, from behavioral advice to assistance due to financial constraints. FVHA also offers a virtual re-homing page to help you find a new home for your pet without bringing him or her to the shelter. If you have no other option but to bring your pet to the shelter, FVHA will never turn a companion animal away.

To help us care for your animal until we can find him/her a new home, we charge a small fee based on the following specifications:

  • Single dog: $50.00
  • Multiple dogs: $75.00
  • Single cat: $30.00
  • Multiple (adult) cats: $50.00
  • A litter of 3 or more kittens: $75.00

When you bring in your pet we request you fill out a profile of your pet so that we have as much information about the animal as possible—including what vaccinations your pet has and/or your vet’s contact information. This is very helpful to us and to potential new owners. Also, if your pet has any special food, supplies or toys, please bring those in as well.

If you’d like to view the Cat or Dog Surrender Profiles before coming to the shelter, or if you’d like to fill out the form and bring it with you when surrendering your pet, open the documents below:
Dog Surrender Profile                        Cat Surrender Profile

Each pet we receive is evaluated to assess his or her suitability to enter one of our placement programs. This evaluation is done by a combination of trained staff, veterinarians from our wellness program, breed rescue personnel, experts and trainers from dog and/or cat clubs and the information that you provide to us.
If your pet does well on our behavior evaluation, we assure you that we will do everything that we can to find your pet a loving new home. If we determine that your pet is not eligible for entrance into one of our placement programs, you will have the option of reclaiming your pet.
If you are going to reclaim your pet, it must be done within 24 hours from the time the animal was surrendered. In order for you to reclaim your pet, you will be required to comply with Wisconsin State Statute #173.23. The following is a list of what is required:

  • A current rabies vaccination certificate.
  • A current dog/cat license in the municipality that you reside in, if applicable.
  • Full payment of the claim fee for the period of time that your pet was at the shelter. This must be done in cash or with a credit card. If the animal is reclaimed within the first day (24 hours), the reclaim fee will be $40. If you left a monetary donation at the time of surrender, it will be deducted from the claim fee at your request.

Strays and Found Pets

Have you found pet? If you find a stray animal please call your local law enforcement agency, Constable or Animal Control Officer for pickup and transport to the Fox Valley Humane Association. If these options are not available you can bring the animal to us. Our Intake Department will be operating Monday – Friday between the hours of 9:00 am and 5:00 pm or Saturday 9:00 am and 3:00pm.

Have you lost a pet? We may have him or her here at the shelter. It is our sincere wish that you and your pet are reunited as soon as possible. Therefore we will do all we can to make that happen.
Please complete the form below if you would like FVHA to help you find him or her – remember, it’s important to provide as many accurate details as possible.In addition to submitting this form, please contact your local police department or constable. You may also want to inform your neighbors of your missing pet, conduct a search, and distribute posters throughout your neighborhood. Contact surrounding county animal shelters as well, as dogs may travel out of the area.

Lost Dog Form                                      Lost Cat Form


We encourage you to call us at (920) 733-1717 ext 100 before visiting the shelter so all questions can be answered in advance.
Stray pets are posted to our Fox Valley Humane Association Stray Page on Facebook as they come into the building. For a continuously updated record of the animals brought into the shelter along with pictures and locations found please visit: FVHA Stray Pet Page

Reclaiming

Is your pet at FVHA? In order for you to reclaim your pet, you will be required to comply with Wisconsin State Statute #173.23. Please call 920-733-1717 ext 100 with any questions.
When your animal arrives at FVHA, you can rest assured that he or she has received the necessary care and attention. These procedures have been set in place for the safety, health, and well-being of the lost animal and all other animals at the shelter.  As a service to our community, we are required to complete necessary paperwork and charge fees as stated below.

In order for you to reclaim your pet, you will be required to comply with Wisconsin State Statute #173.23. The following is a list of what is required to reclaim a dog or cat:municipality contracts.

  • Your pet must have a current rabies vaccination certificate. If your pet does not have this vaccination you must purchase a prepaid vaccination from a licensed veterinarian.
  • A current dog/cat license in the municipality that you reside in, if applicable. As of January 2007, dogs must be licensed in all municipalities, and cats must be licensed in City of Appleton, Village of Fox Crossing, City of Menasha, City of Neenah, Fond du Lac and Milwaukee. You cannot purchase a license without evidence of a rabies vaccination or prepaid vaccination.
  • A driver’s license or accepted form of identification.
  • Accepted methods of payment are Credit, Debit and Cash
  • Full payment of the reclaim fee (please see below). Additional fees may apply if reclaimed after the 7 day stray hold ($20/day).  $45.00 transportation fee may also apply. Payment must be made in cash or with a Debit/Credit card.
    • $40.00 if reclaimed within 48 hours of arriving at FVHA
    • $80.00 if reclaimed after 48 hours of arriving at FVHA
    • $45.00 Transportation Fee will be charged in addition to the Reclaim Fee if FVHA was called to pick up your pet
    • $20.00 per day Boarding Fee will apply in addition to the $80.00 Reclaim Fee if reclaimed after Day 7 of arriving at FVHA

When your animal arrives at FVHA, you can rest assured that he or she has received the necessary care and attention. These procedures have been set in place for the safety, health and well-being of the lost animal and all other animals at the shelter. As a service to our community , we are required to complete necessary paperwork and charge fees as stated in municipality contracts.

Thank you in advance for your cooperation!