Contact Us

From Hwy 41, exit on Prospect Ave./Hwy. BB and head west two miles. The Susan Schuster Pet Resource Center, home of Fox Valley Humane Association, is located at the corner of Hwy. BB and Two Mile Road.

***In the case of inclement weather, please call ahead to confirm that the shelter has not closed for the safety of our employees and visitors.

Animal Viewing Hours: You do not need an appointment to view our adoptable animals, we welcome visitors anytime during our viewing hours. In order to best serve you, please plan on arriving at least 30-minutes prior to closing to meet with an adoption counselor and ensure adequate time to visit with our adoptable animals.

Monday: Closed
Tuesday: 1:00 p.m. – 5:00 p.m.
Wednesday: 1:00 p.m. – 5:00 p.m.
Thursday: 1:00 p.m. – 7:00 p.m.
Friday: 1:00 p.m. – 5:00 p.m.
Saturday: 10:00 a.m. – 5:00 p.m.
Sunday: Closed

Animal Intake Hours: An appointment is required to surrender your pet to FVHA. We want to set aside adequate time to get to know you and your pet in order to best place them in a new home. If you are interested in rehoming your pet, please visit our surrender page for more information. If you found a stray animal or need to reclaim your lost pet, please visit our services page for more information or contact us at (920)733-1717.

Monday: 9:00 a.m. – 3:00 p.m.
Tuesday: 9:00 a.m. – 3:00 p.m.
Wednesday: 9:00 a.m. – 3:00 p.m.
Thursday: 9:00 a.m. – 3:00 p.m.
Friday: 9:00 a.m. – 3:00 p.m.
Saturday: Closed
Sunday: Closed

For General Inquiries please contact us at (920)733-1717 or email us at [email protected]. We try to respond to all messages in 24-48 hours.

For Adoption Inquiries please call or us email us at [email protected]